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Shipping & Returns

SHIPPING

Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 2-5 days after order approval and credit card authorization . Orders placed on Saturdays and Sundays will begin processing the following business day. Orders submitted before 12PM EST with Overnight or Two-Day shipping methods selected will ship the same business day. Orders placed after 12PM EST or Saturday and Sunday will ship the next business day. We will always contact you if an item is not available or we cannot meet your shipping needs.

Addison Weeks orders are shipped using United Parcel Service (please note that UPS does not ship to P.O. Boxes). Shipping times are as follows:

HARDWARE SHIPPING

Hardware that includes gemstones are all custom made for your order. We set each gemstone by hand in our Charlotte office. For in-stock hardware orders that include gemstones, please allow 48 hours for your hardware to be ready for your selected shipping method.

 

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